NexusTours announces the incorporation of Nora Blasco as Corporate Director Service Center, who will assume the responsibility of coordinating and improving the service of the different departments that support its clients and travel partners. From today, she will take on the challenge of adapting and evolving the Booking Center, Contact Center and Groups & MICE area to the growth derived from its digital transformation and the Nexus 2.0 strategic plan.
Based in Cancun’s head office she will report directly to Roberto Bermudez, Senior Corporate Director Distribution & Product.
As stated by Roberto Bermudez; “I have had the opportunity to collaborate with Nora on other projects in the past, where I could appreciate the strength and breadth of tasks that Nora can handle and solve at the same time, effectively. I am totally convinced that a professional like Nora adds an additional value to our future proposal as Nexus.”
With more than 18 years of experience in previous senior roles within the tourism industry; supported by two degrees in Spain and the United Kingdom and an MBA in Innovation and Technology Management, Blasco has had the opportunity to work in renowned companies at the international level as GTA, Hotusa Group, Miki Travel Ltd, TUI Travel Plc and a wide career of more than 9 years with Hotelbeds. Nora has held senior roles such as MEAPAC Head of Strategy Implementation, Global Head of Business Support and Operations Integrations Director.
“The addition of Nora Blasco to our team allows us to continue fulfilling the objective of having the best talent in the market. Her professional career, her ability to lead and to meet objectives is perfectly aligned to Nexus DNA and is undoubtedly a great value for the development of this transformation and expansion that we are undertaking,” commented Ruben Gutierrez, Managing Director.
NexusTours will continue to advance steadily towards the business model proposed in its 2018-2020 plan, betting on innovation, product and the best service.
We are the leading Destination Management Company in the region, with a presence in 15 countries and 48 destinations in the Caribbean and Latin America, transporting more than 2 million passengers a year. We belong to the Sunwing Travel Group and, backed up with more than 20 years of experience in the field, we have our own fleet of modern vehicles for transfers and excursions. We offer the most comprehensive program of in-destination services, both at the airport and at the tour and hospitality desks in the hotels. We are committed to excellence in customer service and assistance; for this reason we offer the most up-to-date channels providing customer service 24 hours a day, 365 days a year, through our Contact Center, website, online chat service and our App Connect2Nexus whereby travelers can find all the information they need and are able to contact our professional team free of charge.
In addition to the Tour Operators within our group such as Sunwing Vacations, Signature Vacations and Vacation Express, we are honored to be trusted by more than 500 prominent Tour Operators, leaders in their markets of Latin America, Mexico and Europe, among them, TUI Travel Group.
For more information, visit www.nexustours.com/corporate
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