Guest Assist App: safety in one click

Guest Assist App: safety in one click

In order to offer tourists information and guidance in situations that could affect their vacations in Cancun and the Riviera Maya, the Secretariat of Tourism of the State of Quintana Roo (SEDETUR) has launched Guest Assist App.


Integrated with directories of different private and government agencies, such as consulates and embassies, prosecutors’ offices, among others, Guest Assist App seeks to facilitate tourists contact with the authorities, in case of having any problem in this tourist destination.

Lost passports, complaints from tourism service providers, reports  of bank incident and legal advice are some of the services available to tourists, both national and foreign, by downloading the Guest Assist App.

guest assist

Of course, they will also find the main emergency numbers for health, safety and civil protection (911), Federal Police (088), anonymous report (089), tourist information and road assistance (078), and it has also a line to obtain more information in a personalized way.

Users can download the Guest Assist App through the Google Play or App Store, and it is activated by providing their personal data (name, email, age, gender, and country). It is important to highlight that, according to the Privacy Notice Web site and App Guest Assist, such data are protected and may not be transferred to third parties.

So don’t think twice, travel to the Mexican Caribbean easily, comfortably and safely with Guest Assist App and NexusTours, Your Local Expert!

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